Return & Refund Policy

All Sales Are Final

Due to the regulated and safety-sensitive nature of refrigerant products, all sales are final. We do not accept returns or exchanges after an order has been submitted and processed.

Please carefully verify the refrigerant type, product specifications, cylinder size, quantity, compatibility, and delivery address before placing your order.

Wrong, Damaged, or Leaking Products

If you receive an incorrect product, a damaged shipment, or a cylinder that appears to be leaking, do not use or handle the product unnecessarily. Contact Get Freon immediately at support@getfreon.com and provide your order information, photos of the product, shipping carton, labels, and visible damage.

All claims require prior review and approval. After reviewing and confirming the issue, we will work with you to provide an appropriate resolution. Depending on the circumstances, the resolution may include a replacement product, partial refund, or another reasonable form of compensation.

Do not return or ship any refrigerant cylinder without written authorization and instructions from Get Freon.

Contact Email: support@getfreon.com