Return & Refund Policy

Due to safety requirements and the nature of refrigerant products, all product sales are considered final. Once an order has been placed and processed, products cannot be returned or exchanged. We strongly recommend reviewing your order carefully, including product specifications and quantities, before completing your purchase.

If your order arrives damaged due to shipping or handling, please contact us as soon as possible at support@getfreon.com. After reviewing and verifying the issue, we will work with you to provide an appropriate solution, which may include a replacement, partial refund, or another reasonable resolution depending on the situation.

We take packaging, handling, and shipping seriously to help ensure all orders arrive safely and securely. Our support team is committed to providing prompt and professional assistance should any issues occur, and we will do our best to ensure a positive customer experience.

Thank you for your trust, understanding, and support. We truly appreciate your business and look forward to serving you again.

Contact Email: support@getfreon.com