Shipping policy

All orders are shipped within the United States through FedEx. Orders are generally processed and dispatched within 24 hours from our U.S. warehouse during business days Monday through Friday. The daily order cut-off time is 1:00 AM Los Angeles time. Orders placed after the cut-off time may be processed on the next business day. Please note that our warehouse does not operate on weekends or public holidays, and shipments will not be processed during those periods.

Standard delivery typically takes approximately 2–4 business days after dispatch, depending on your location and FedEx delivery conditions. Delivery times may vary due to weather, carrier delays, or regional logistics factors. Please note that we currently do not ship to certain restricted or non-serviceable areas, including remote islands, military bases, Hawaii, Puerto Rico, Guam, and other U.S. territories.

We offer free shipping on all eligible orders within the continental United States. Orders placed through our website are prioritized for fast processing and timely shipment.

To avoid delays or delivery issues, customers are responsible for providing complete and accurate shipping information at checkout. Incorrect or incomplete address details may result in shipping delays, failed deliveries, or additional carrier charges, for which we cannot be held responsible.

If you have any questions regarding shipping, delivery status, or logistics, please contact our support team at Support@GetFreon.com. We are committed to providing prompt and professional assistance to ensure your order arrives safely and efficiently.

Thank you for choosing GetFreon. We appreciate your trust and look forward to providing reliable, fast, and secure delivery service.