Shipping policy

Free Shipping

We offer free shipping to eligible addresses within the contiguous 48 United States and Washington, D.C.

Processing and Delivery

Orders are typically processed and dispatched from our U.S. warehouse within 24 hours on business days, Monday through Friday. Orders placed after the daily cut-off, on weekends, or on federal holidays are processed on the next business day.

Estimated delivery is 2–4 business days after shipment. Delivery estimates are not guaranteed. Weather, federal holidays, address corrections, carrier delays, and remote-area service may affect delivery times.

Destinations Requiring Prior Confirmation

Shipping to Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO addresses, and other destinations outside the contiguous United States requires prior confirmation. Please contact us before placing an order to confirm availability, shipping requirements, and any applicable charges.

Customers are responsible for providing a complete and accurate delivery address at checkout. Incorrect or incomplete information may cause delays, failed delivery, or additional carrier charges.

For shipping questions, contact support@getfreon.com.