Frequently asked questions
How do I determine whether R449A is compatible with my system?
Review the refrigeration equipment manufacturer specifications or approved retrofit documentation before ordering R449A.
Where is R449A typically used?
R449A is primarily used in commercial refrigeration, particularly medium- and low-temperature applications such as supermarkets, food retail refrigeration, cold storage, and other systems transitioning away from refrigerants such as R404A and R507.
How much R449A does each cylinder contain?
Each cylinder contains 25 lb (11.3 kg) of net R449A refrigerant. Cylinder tare weight and outer packaging are excluded.
Can R449A be mixed with an existing refrigerant?
No. Do not mix R449A with R404A, R507, or another refrigerant. Approved retrofit procedures should be followed when converting a system.
Who should service R449A equipment?
Refrigerant recovery, charging, retrofit, and repairs should be carried out by a qualified commercial refrigeration or HVAC professional.
What are the R449A shipping cost and delivery time?
Shipping is free within the contiguous 48 states and Washington, D.C. Orders typically ship within 1 business day and arrive approximately 2–4 business days later via FedEx or UPS.
What if my R449A cylinder arrives damaged?
Do not use a cylinder showing signs of damage or leakage. Contact support promptly with your order information and photos.
Are unopened R449A cylinders returnable?
Unused and unopened cylinders may qualify for return if they remain in their original condition and packaging. Prior approval is required.
Is bulk pricing available for R449A?
Yes. Larger orders may qualify for quantity pricing depending on stock, destination, and transportation requirements.