Frequently asked questions
Can refrigerant cylinders be returned or exchanged after purchase?
Due to safety regulations, refrigerant cylinders cannot be returned or exchanged after purchase. Please review your order details carefully before completing checkout.
How fast is your shipping, and can I rely on the delivery service?
Orders are typically shipped within24 hours(Monday–Friday) from our U.S. warehouse viaFedEx, with most deliveries arriving within2–4 business days. Every cylinder is carefully packaged to help ensure safe and secure transportation. If any issue occurs during transit, our support team is ready to assist promptly.
Which payment methods do you accept?
We accept all majorcredit and debit cardsthrough Shopify’s secure checkout system. All payment information is encrypted and securely processed, allowing you to shop with confidence knowing your data is protected.
What is the proper way to store and handle refrigerant cylinders safely?
For safe handling and storage, always keep refrigerant cylindersuprightin acool, well-ventilated areaaway from direct sunlight or heat sources. Each order includes basic handling guidance and safety information. If you have any questions, our support team is always available to help.
What is R22 refrigerant, and what is it commonly used for?
R22 is a traditional refrigerant commonly used in older air conditioning and refrigeration systems. Known for its reliable cooling performance, it has been widely used in residential and commercial HVAC equipment for many years.
Due to environmental regulations, the production of new R22 is being phased out, so availability may be limited and compatibility should always be confirmed before use. For safe handling, cylinders should be stored upright in a cool, well-ventilated area, and all safety guidelines should be followed during use and transportation.