Frequently asked questions
How do I know if my refrigeration system uses R404A?
Check the equipment nameplate and manufacturer specifications for R404A before purchasing. Use it only in systems designed or approved for R404A.
Where is R404A commonly used?
R404A is primarily associated with medium- and low-temperature commercial refrigeration, including supermarket refrigeration, freezers, refrigerated display cases, cold storage, and similar equipment.
How much R404A comes in each cylinder?
Each cylinder contains 24 lb (10.9 kg) of net R404A refrigerant. Cylinder and packaging weight are not included.
Can R404A be mixed with another refrigerant?
No. Refrigerants should not be mixed. Use R404A only where it is specified or approved by the equipment manufacturer.
Who should handle or service R404A?
Recovery, charging, servicing, and repairs should be completed by a qualified HVAC or refrigeration professional using proper equipment.
How much is R404A shipping and how long does delivery take?
Shipping is free within the contiguous 48 states and Washington, D.C. Orders generally ship within 1 business day and typically arrive 2–4 business days after shipment via FedEx or UPS.
What if my R404A cylinder arrives damaged or leaking?
Do not use a cylinder showing signs of leakage, valve damage, or other unsafe conditions. Contact support promptly with your order details and clear photos.
Are unopened R404A cylinders returnable?
Unused, unopened cylinders in their original condition and packaging may be eligible for return. Approval is required before sending regulated goods back.
Is volume pricing available for R404A?
Yes. Bulk pricing may be available depending on quantity, inventory, destination, and freight requirements.